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Shipping & Delivery

Shipping Address:

We have warehouses set up in the L.A., Shen Zhen, and Singapore. You will receive an email with the order confirmation once your order payment is processed. Your order will be shipped from the nearest location. When we ship out, you will receive an email notification with the tracking number.

Shipping Cost and Conditions:

Normally, your order will be packed within 48 hours. (If you want to cancel the order, please contact us as soon as possible before we pack and send out ) (Chick here for more order canceling details).

What is shipping time?

  1. After we receive your order, every item will undergo strict quality control in order to ensure the product’s quality. Please note that different items are subject to different processing times. Generally, once the item has been packed and shipped out, the estimated shipping time is about 5-10 business days.
  2. Delays: Please be advised that shipping delays may occur during holiday seasons, pandemics, or similar unforeseen circumstances. We appreciate your understanding and patience as we work to get your orders to you as promptly as possible, while prioritizing the safety and well-being of our staff and customers. If you have any questions or need updates on your order, please do not hesitate to reach out to our dedicated customer service team.

Shipping fees:

United States & United Kingdom
Shipping MethodCosts*RegionShipping Time
Standard Shipping (Orders $35 and over)FREEUnited States (All States)9-12 business days Rural
United Kingdom 15-25 business days Rural
Standard Shipping (Orders under $35)$5United States (All States)9-12 business days Rura
United Kingdom 15-25 business days Rural
Other Regions
Shipping MethodCosts*RegionShipping Time
Standard Shipping (Orders $70 and over)FREECA/DE/FR/IT/ES/AU/DK/NZ/NL/FI/BR/SE/EC/PE/CL/MX/AT/PL/CH/LU/BE/HU/CZ/IE/LT/SI/SK/PT15-25 business days Rural
Standard Shipping (Orders under $70)$8CA/DE/FR/IT/ES/AU/DK/NZ/NL/FI/BR/SE/EC/PE/CL/MX/AT/PL/CH/LU/BE/HU/CZ/IE/LT/SI/SK/PT15-25 business days Rural

Countries we ship to:

We primarily ship to the United States, Canada, the United Kingdom, Australia, France, Germany, Italy, Spain, New Zealand, Finland, Brazil, NetherlandsDenmark, Sweden, Peru, Chile,EcuadorMexico,Austria,Poland,Switzerland,Luxembourg,Belgium,Hungary,Czech,Republic,Ireland,Lithuania,Slovenia,Slovakia,Portugal.

Countries we DO NOT ship to:

For shipping to countries other than those mentioned above, please contact customer service.

Shipping Troubleshoot:

If we could not fulfill your order shipment due to any unexpected circumstances, our customer service team will contact you via email within 7 for the next step.

Order delivery and logistics may be delayed during public holidays, national emergencies, sales seasons, or pandemics. We apologize for any inconvenience caused. If you are not satisfied with the potential delay, don’t hesitate to contact our customer service at support@thefluxion.com. We will try our best to work out a solution.


All packages have specific tracking information and can be tracked through the button “Track Order” on the email and “Order Tracking” parts on Thefluxion menu. If you require any further information or assistance, please do not hesitate to contact us via contact us or send us email at support@thefluxion.com.